630.600.5314 sales@E6-solutions.com

bpm’online is recognized in

GARTNER’S MAGIC QUADRANT

for CRM Customer Engagement CenterĀ ’16

Customer Center

Features:

  • 360Ā° customer view
  • Omnichannel communications
  • Contact center
  • Case management
  • Knowledge management
  • Service catalog
  • Business process management
  • Synchronization and integration
  • System designer

Service Enterprise

Features:

  • Unified customer database
  • Omnichannel communications
  • Contact center
  • Business process management
  • Request management
  • Problem management
  • Change management
  • Release management
  • Service catalogue
  • Service level management
  • Configuration management
  • Knowledge management
  • Synchronization and integration
  • System designer

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