630.600.5314 sales@E6-solutions.com

Resources

Documents & Videos

GoldMine Premiumpdf

GoldMine Premium Edition

The Award Winning CRM Solution

Your CRM solution needs to be powerful, easy to use and
maintain. Only GoldMine brings this together in a package that’s
affordable for any business.

 

  • Central database of marketing and sales prospects, customers, and suppliers with easy sharing
  • Target the right contacts with segmented marketing campaigns, including telephone calls, email, and direct mail
  • Increase sales productivity by monitoring the sales pipeline at all stages and streamline follow ups and reminders
  • Improve customer loyalty by recording and following up on all customer service requests
  • Communication tools to keep your brand and services in front of your customers
  • Optional Mobile Edition supports iOS and Android smartphones and tablets

 

Customer Relationship & Daily Activity Management

  • View customer relationships, maintain account and contact history, and manage daily activities

Sales & Opportunity Management

  • Schedule follow-up tasks, track customer information, such as competitor and influencer information
  • Powerful forecast, quota assignment and opportunity tracking capabililties for solid sales analysis

Marketing Automation

  • Customized marketing campaigns
  • Integration with Constant Contact email marketing suite
  • Automated processes for workflow

Calendar & Communication Management

  • Schedule all types of contact interactions, such as calls, meetings, appointments, follow up’s and requests
  • View activities via the group calendar or interactive list
  • Integrated Outlook client for mail and contacts

Customer Service & Support

  • Customer service center functionality which enables tracking, resolution, and reporting of service requests
  • Provide real-time service requests

Social Media

  • Easy to use social media links for accounts in one view with Facebook, Google Search, Maps, LinkedIn, Twitter

Analytics Reports & Knowledge Base

  • Pre-built dashboards for marketing, sales opportunities, activity analysis, and customer service
  • Ability to configure your own dashboards
  • Customizable knowledge base
  • 160 reports and 6 built-in business analytics tools

Microsoft Outlook and Office Integration

  • Integrate your Outlook email, calendar and contacts
  • Automatic merge functionality with MS Word and Excel
  • Capture information via Web forms into GoldMine