Creatio

Agile Platform for Business Process Automation & CRM

Unique synergy of an intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates

Product
Features
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Opportunity Management

Define tactics for each opportunity, identify key decision makers, track competitors, analyze their strengths and weaknesses

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CUSTOMER JOURNEY

An end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance.

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SALES FORCE AUTOMATION

A cutting-edge end-to-end sales cycle management software which drives customer acquisition, development and retention.

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LEAD GENERATION

Easily manage each step of customer demand generation by following pre-defined processes – from lead qualification to hand-off to sales.

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ANALYTICS

Use bpm’online analytics to track new leads, evaluate the level of engagement and efficiency of different channels.

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Target Audience

Use bpm’online marketing to build your target audience and send bulk emails with just a few clicks of a mouse.

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LEVERAGE BUILT-IN PROCESSES

Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.

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Omnichannel communications

Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.

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Engaging interface that users love

Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important

 

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Intelligence

Leverage intelligent technologies that will help users automate time-consuming operations.

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Out-of-the-box

Take advantage of pre-built solutions for marketing, sales and service on top of the BPM platform.

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Low-code

Build apps and solutions faster with bpm’online low-code development platform.

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