Creatio
Agile Platform for Business Process Automation & CRM
Unique synergy of an intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates

Opportunity Management
Define tactics for each opportunity, identify key decision makers, track competitors, analyze their strengths and weaknesses
CUSTOMER JOURNEY
An end-to-end sales processes to manage the complete customer journey – from lead to order, and continued account maintenance.
SALES FORCE AUTOMATION
A cutting-edge end-to-end sales cycle management software which drives customer acquisition, development and retention.

LEAD GENERATION
Easily manage each step of customer demand generation by following pre-defined processes – from lead qualification to hand-off to sales.
ANALYTICS
Use bpm’online analytics to track new leads, evaluate the level of engagement and efficiency of different channels.
Target Audience
Use bpm’online marketing to build your target audience and send bulk emails with just a few clicks of a mouse.

LEVERAGE BUILT-IN PROCESSES
Manage customer requests and automate service operations by following pre-defined processes for customer care excellence.
Omnichannel communications
Manage all client requests in a single view no matter what channel they came from: phone, email, chat, social network or customer portal.
Engaging interface that users love
Thanks to the contextual display of information, you’ll see only the data needed for the current task, concentrating your attention on what’s important

Intelligence
Leverage intelligent technologies that will help users automate time-consuming operations.
Out-of-the-box
Take advantage of pre-built solutions for marketing, sales and service on top of the BPM platform.
Low-code
Build apps and solutions faster with bpm’online low-code development platform.
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